Privacy Policy of PortusLink Ireland
PortusLink Ireland is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or engage with our social services. We are dedicated to promoting community well-being and cultural understanding through our programs inspired by the rich history of trade routes, including cultural exchange, language support, vocational training partnerships, and heritage preservation.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us. The information we collect depends on the context of your interactions with us and our services, the choices you make, and the features you use.
- Personal Data: This includes names, email addresses, phone numbers, postal addresses, and other similar contact data. For participation in specific programs (e.g., vocational training, cultural exchange), we might collect additional relevant data such as educational background, languages spoken, and interests.
- Sensitive Personal Data: In limited circumstances, such as for specific cultural exchange programs or vocational support, we may collect information regarding health, origin, or other sensitive categories, but only with your explicit consent and where strictly necessary for the program's objectives.
- Usage Data: We may also collect information that your browser sends whenever you visit our site. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
2. How We Use Your Information
We use the information we collect or receive for various purposes, including:
- To Provide and Manage Services: To facilitate your participation in our cultural exchange programs, language support, vocational training, and heritage preservation initiatives.
- To Improve Our Services: To understand how our services are used and to develop new programs and features that better serve our community.
- To Communicate with You: To send you updates, program information, newsletters, and respond to your inquiries.
- For Security and Fraud Prevention: To protect our site and services from security threats and fraudulent activities.
- To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes.
3. Legal Basis for Processing Personal Data (GDPR)
For individuals in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Consent: Where you have given explicit consent for specific processing purposes.
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract (e.g., participation in a program).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
4. Disclosure of Your Information
We may share your information with third parties only in specific situations, including:
- Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as website hosting, data analysis, email delivery, volunteering coordination, and vocational training partners. These entities are bound by confidentiality agreements.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: To protect the rights, property, or safety of PortusLink Ireland, our users, or the public.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or for as long as required by law, whichever is longer. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Your Data Protection Rights (GDPR)
If you are a resident of the EEA, you have the following data protection rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: You also have the right to withdraw your consent at any time where PortusLink Ireland relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
8. Children's Privacy
Our services are not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16 without appropriate parental or guardian consent. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
PortusLink Ireland
12 Merchants Quay,
Dublin 8,
Dublin, D08 XY01,
Ireland